"This review reflects my personal experience during an ESA accommodation dispute involving my HOA and the attorney representing them. I personally found the communication style from the attorney to be very challenging and felt overwhelmed by the process. The situation was stressful for me, and my own attorney shared concerns about how the communication unfolded. In my opinion, the experience was extremely difficult and not something I would want others to go through. I encourage anyone dealing with similar issues to be informed about their rights."
"If you want the best HOA attorneys, if you manage a condo or are a board member this is the company to go to. They are good. They wrote most of the rules that Florida has regarding condos. Becker & Poliakoff go back for decades and decades the two attorneys I worked with are and were great! 👍 A special shout out to Mr. Rogel who helped me decades ago and I would recommend him and the law firm right now.Today, It’s very hard to find people and companies that decades later you would recommend. Becker and Poliakoff are one of those few companies that meets that spec, 😊"
"If I could give 0 stars I would. Their staff specifically Mrs Jill Liberto was very disrespectful and unprofessional. My brother called them several times (her words) not to harass anyone, but because he was desperately trying to find a way to resolve a debt and avoid more fees. Instead of professionalism and courtesy conversation was met with a harsh, disrespectful tone and zero willingness to listen. I tried to act on his behalf and when I spoke to her I reiterated that he was going to pay and asked her to please let me speak without interrupting and to show a little empathy, she kept interrupting me and her response was that she “really doesn’t need to have empathy and threatened to disconnect the call.” That says everything about how they treat people.nnUnfortunately this is not the first time she talks to me like that. Sadly people do struggle financially at times, which is not ideal, but that never gives anyone the right to treat them with disrespect or lack of compassionnnCollecting a debt does not give anyone the right to humiliate or dismiss those who are genuinely trying to find a solution. This experience caused far more stress and frustration and left me with the impression that respect and empathy are not values this firm upholds.nnA small amount of patience and empathy can make a huge difference. I would urge her and the firm to remember that the way you treat people matters just as much as the outcome.nnI sincerely hope that in the future, people in similar situations are treated with more understanding and basic human kindness. I also hope this message serves as a reminder that kindness and respect should never be optional, especially in roles that directly impact people’s lives. Treating others with dignity is not just good ethics, it’s good business."
"If you’re an everyday American stay away from these guys. They like to support the big fish taking advantage of hardworking American families.nnThey threatened to sue me and lien my house because the HOA didn’t receive my $130 annual check and turned my account over to them.nnThe law firm added a fee 5 times my annual HOA dues to send me a templated letter stating their intentions to steal my house. No payment plans no grace just pay our fee fees that are five times your HOA or we will sue you and take your house. Just like that my family lost a months worth of grocery budget."
"Brian Montague is the most unresponsive Lawyer I have ever dealt with. Our HOA paid him over $ 42,000 to represent us in a case against a previous homeowner. I have called twice and could not get a return call, and we had a closing on our condo in less than 5 days. All we needed was a statement verifying an insurance policy. DO NOT use this firm if you want to be represented by a responsive firm..."
